FAQs
1) How to choose the side boxes?
Posted on 2023-03-21
To purchase our side boxes, you need to buy our side frames. Ensure that they can be perfectly matched.
2）How to choose a side frame?
Posted on 2023-03-21
Please select the frame from our product catalog based on your motorcycle brand and model.
3）How to choose the size of the tail case?
Posted on 2023-03-21
45L fit a fullface helmet;
55L fit a fullface helmet and others;
65L fit 2 fullface helmets.
4）How can I track my order?
Posted on 2023-03-21
We will provide a shipping tracking code.
You can check on the official website of the courier or //www.17track.net/en
5）How can I change my delivery address?
Posted on 2023-03-21
Please modify the order address in your account before we ship.
6）What should I do if my order is damaged upon arrival?
Posted on 2023-03-21
Please note that if your product arrived with shipping damage, the claim should be made within 7 days upon receipt of the product.
Please provide a photo(s) and video(s) of the defects first to HFG-help@foxmail.com for assessment.
7）Which carrier is shipping my order?
Posted on 2023-03-21
We will inform the courier company when we provide the tracking code.
8）How long does it take to receive my order?
Posted on 2023-03-21
We will inform you of the approximate time when notifying the tracking code, please refer to the actual courier company.