Warranty Service
Please note that if your product arrived with shipping damage, the claim should be made within 7 days upon receipt of the produc.
Please provide a photo(s) and video(s) of the defects first to HFG-help@foxmail.com for assessment.
After confirming that the product was damaged during transportation, you can apply for an exchange or return.
Products will be sent from Chinese Mainland. If you need to return the item, you will need to bear the shipping and tax costs yourself.
Please send it back to the company warehouse.
Discounted products purchased during promotional activities are not eligible for return or exchange services.
In no event shall HFG be liable for any consequential, incidental, special, or punitive damages or losses, whether direct or indirect, in connection
with the purchase, use, or operation of the product. HFG is not liable for property damage, personal injury, or death caused by misuse of the item.
Please take care and abide by local traffic laws when riding.
HFG reserves all rights of final decisions.